GT Product Sales is a major player in South Australia’s automotive spare parts industry. As one of the top distributors, they’ve built a reputation for reliability and efficiency.
The automotive spare parts are stored in its warehouse, where drivers collect the orders using the mobile driver app before setting off on the delivery journey.
When GT Product Sales first started, its delivery system was entirely paper-based and relied heavily on mental notes.Â
In the early days they had to roughly estimate where drivers were going to be. But as the company grew, so did the complexities of managing an expanding fleet and increasing customer demands.Â
It was clear they needed a more structured, tech-driven approach to stay ahead.
That’s when GT Product Sales turned to Locate2u for a software solution. We caught up with Managing Director Bill Bakanyozo, who shared how ditching paper sheets for digital tools completely transformed their operations.
The company now streamlines its deliveries by using Locate2u’s route optimization, proof of delivery (POD), and live tracking features.
Bill explained how their drivers, regardless of age or tech experience, quickly adapted to using the Locate2u driver app. This app helps them collect orders from the warehouse and follow the best-optimized routes for their deliveries.Â
What’s more, the live tracking feature allows customers to see exactly where their order is in real-time, cutting down on the need for those frustrating “Where’s my order?” calls.
Proof of delivery has also been a game-changer. Now, if a customer claims they didn’t receive a part, GT Product Sales can simply pull up a photo of the delivery along with detailed records of what was sent.Â
This has not only improved accuracy but also boosted customer trust.
Since implementing Locate2u, GT Product Sales has found it “easy to grow” its business.Â
The software’s reliable route optimization and tracking features have freed up valuable time for its team, allowing it to focus on more critical tasks instead of fielding routine delivery inquiries.Â
Bill and his team are now better equipped to handle their expanding business with technology that supports their growth and keeps customers satisfied.
